Shipping Policy & Delivery Timeline

Shipping Policy for Piel Beauty

At Piel Beauty, we are dedicated to providing our customers with fast and reliable shipping services. This policy outlines our shipping procedures, delivery timelines, and shipping fees.

Products:

Our online store offers a wide selection of beauty and fashion products from reputable brands in the United States, Europe, Canada, the United Kingdom, and China. Most of our products are shipped directly from the manufacturer, ensuring that you receive the latest and highest quality products available.

Delivery Timelines:

Domestic orders: Delivery within Nigeria typically takes 5-7 working days.
Overseas orders: Delivery outside of Nigeria typically takes 15-20 working days. Please note that delivery times may vary due to customs and other logistical factors.

Shipping Fees:

Shipping fees are calculated based on the weight of your order and your delivery address. The shipping fee will be displayed at checkout and included in your total order amount.

Shipping & Delivery Timeline

Let’s explore the delivery timelines for different zones:

ZONE 1  – Lagos, Ibadan, and Abeokuta:

Local Deliveries: 3 – 4 Business Days
Overseas Shipments: 15 – 18 Days
Postal Services: 22 – 28 Days

ZONE 2 – Encompassing Abuja, Port Harcourt, Edo, and Delta:

Local Deliveries: 4 – 6 Business Days
Overseas Shipments: 15 – 18 Days
Postal Services: 22 – 28 Days

ZONE 3 – Covering Ilorin, Cross River, Kano, and Jos:

Local Deliveries: 6 – 8 Business Days
Overseas Shipments: 16 – 20 Days
Postal Services: 22 – 28 Days

ZONE 4  – Including other cities not listed in the previous zones:

 Local Deliveries: 9 – 11 Business Days
Overseas Shipments: 16 – 20 Days
Postal Services: 22 – 28 Days

The aforementioned timelines are applicable to orders placed before 2 pm. For orders placed after 2 pm, one additional day will be added to the delivery timelines. However, this rule doesn’t apply to Express orders delivered to Lagos, Ibadan, and Abeokuta with a cut-off time of 8 pm. In these locations, only Express orders placed after 8 pm will have the extra day added to the delivery timelines. For large items to Port Harcourt, the delivery timelines are the same as those quoted for other cities.

The following locations are categorized as Other Cities and as such, have longer delivery timelines: Badagry, Epe, Ijanikin, Iyana Ishashi, Seme, Topo, Sheda, Kuje, Kwali, Gidan Mangoro, Idu, Karmo, Karshi, Gwagwa, Abaji, Abuja-Kwali, Sango Ota, Ota Town, Agbara Industrial Estate, Itele, Alagbado, Itele (Ota), Itele (Ijebu).

The timelines provided are strictly business days, limited to Monday to Friday, excluding weekends. However, we must note that Express and Standard Shipping Orders to Lagos, Ibadan, and Abeokuta are exceptions. We conduct full delivery operations on Saturdays in these regions, allowing for quicker delivery timelines.

International Shipping:

Some of Our products are shipped from overseas locations,  sourced internationally and delivered to your doorstep. This is to ensure you get the highest quality, we pride ourselves in delivering you the best beauty products in the beauty market.

Please, carefully choose the right delivery option as this will impact your overall delivery time frame. Take advantage of our comprehensive guide to ensure a seamless and efficient delivery experience for your orders. Remember, a well-planned delivery schedule can make all the difference in your satisfaction and loyalty.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number and a link to track your package. You can also log in to your account to view the status of your order.

Return Policy:

Please refer to our Return & Refund Policy for information on returning products.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact us at support@temp.com.ng or simply visit our contact us page for more:

Piel Beauty Media Group
support@pielbeauty.com
Address: Africa Re Building, Plot 169 Karimu Kotun Street, 3rd Floor, Victoria Island, Lagos 101241,
West Africa, Nigeria

We appreciate your business and are committed to providing a positive shopping experience for all our customers. Thank you for choosing Piel Beauty.